Living in the LA area, we could not get out to look at houses as often as we wanted to. Jessica sent us updated lists of available houses on a regular basis. Very helpful. When we asked questions, she would answer them right away. Very appreciated. When in town, her partner Jeff would take us around and fill us in on what we should know about the houses and the area. Very needed! When we liked this house, we could not get out here to look at it. Jessica went out and took pictures and videos! She went the extra mile for us! We actually bought our home ONLINE, sight unseen! She and her firm are highly recommended by us! And to this day, we know if we have any questions, she is still there for us!